Patients can be at risk from poor care

Posted on: August 25th, 2017

Portsmouth Hospitals NHS Trust has suffered criticism from the Care Quality Commission (CQC), who considered some of their care inadequate.  The CQC reviews all organisations that provide care to vulnerable people.  Any organisation providing care are required to comply with their guidelines. 

The most recent report from the CQC for Portsmouth Hospitals found the following issues which are in the process of being rectified:

  1. Two babies being sent home despite having “bruising of unknown origin”
  2. Two mental health patients absconding from a unit which treated vulnerable teenagers alongside suicidal adults
  3. Patients being fed antibiotics in their ice cream without their consent

The CQC said previous problems with ambulances queuing to deliver patients had improved, thanks to a new “rapid assessment process” in the emergency department. Safety in urgent and emergency care was rated “inadequate” while the service overall “required improvement”. 

Since the inspection the CQC have declared that ambulance queues outside the hospital have improved. 
The CQC’s chief inspector of hospitals, Prof Ted Baker, said: “The quality of care on the medical wards was very poor – especially for the most vulnerable patients.”

Subsequent inspections have not demonstrated to the CQC that the provision of care has improved.  Weekly progress reports are now being provided to the CQC for their consideration. 

Trust Chief Executive, Mark Cubbon, said: “The report makes for difficult reading and we have fallen short in some key areas, but I am confident that we can and will do better.”

People go to hospitals when they need treatment.  No one expects that treatment to leave them worse off or injured.  Some injuries are more significant than others and some breaches of duty of care may seem slight but in the delicate world of medical treatment they can have a drastic effect on the quality of life of a patient. 

No one wants to feel that their local hospital is providing inadequate care, especially one as big and central as the Queen Alexandra.  At Coffin Mew we have a dedicated specialist team who investigates the circumstances of inadequate care when it has caused injuries to patients. 

Doug Miller of Coffin Mew has investigated significant matters against our local hospitals and said that:

“the report highlights some shocking instances of inadequate care.  Some of those had the potential to cause significant risk and injury to Patients.  A claim arises where those injuries do in fact occur, and are linked to the inadequate care.”


If you have suffered as a result of inadequate care from any medical practitioner you should speak with a lawyer.  Coffin Mew has a specialist team who can provide an initial assessment as to whether any claim should be pursued. 

It is only by exercising our legal rights that these mistakes can be highlighted and the quality of health care can improve.