Coffin Mew win silver at the LFS Conveyancing Awards 2013
Coffin Mew Solicitors are delighted to have won silver in the category of Regional Conveyancing Firm of the Year – South and South West.
The LFS Conveyancing Awards were presented at a spectacular dinner on 26th September 2013.
The firm has demonstrated a strong ongoing commitment to staff development particularly in the area of customer service, which is very commendable. The firm has demonstrated a strong understanding of the key drivers that sustain and maintain customer service by ensuring that its performance management system incorporates customer service performance. Although the proportion of work from estate agents is relatively low, the firm demonstrated a commitment to maintaining strong relationships with agents based on mutual respect in order to deliver a positive customer experience. The firm has demonstrated their ability to manage the unique demands from their large developer base whilst simultaneously providing good service demands for other customers.