Coffin Mew Thames Valley Offices Secure Prestigious Accreditation

Posted on: October 17th, 2017

The Thames Valley offices of Coffin Mew have been awarded the much coveted Lexcel standard.

This achievement is all the more notable given that just 16% of legal practices in the UK are Lexcel accredited.

Lexcel accreditation is the legal practice quality mark for excellence in legal practice management and client care, assessed by the Law Society.

The Society analyses seven key areas within a law firm: structure and strategy, financial management, information management, people management, risk management, client care, file and case management. Coffin Mew particularly excelled in the structure and strategy and people management categories.

Gaining Lexcel accreditation was a new challenge for Coffin Mew’s operations in the Thames Valley, following its successful merger with Charles Lucas & Marshall in March this year.

Around 60-staff working for Coffin Mew under the Charles Lucas & Marshall banner in the Thames Valley region had just six months to adopt changes that would bring them in line with the Lexcel standard.

The independent assessor was so taken with the scale of positive change at the firm’s offices that she made a point of highlighting how impressed she was with how far the staff had all come in such a short space of time.

Miles Brown, CEO of Coffin Mew added: “I am delighted to announce that the Thames Valley offices have successfully met the Lexcel standard. This has been a fantastic effort by all of the staff in the region. The project was led by Mark James, a Partner based at our Brighton office.

“The inspection included consideration about how we run the whole firm and how people feel about that. It covers all aspects of strategic and operational management, which is why it is difficult to gain, and indeed hold, this standard.

 

“In a merger situation, an assessor will always want to examine how that process has gone and what lessons can be learnt. We should all be very proud of what we have achieved and must now focus on realising the full potential of the merged firm, having shown what we can achieve by working together.”